I thought I’d send my letter to customer services by way of my blog. I’d like to precede by saying that in the UK, consumer protection law trumps small print… So here’s my letter.

To: Adventurers’ Services, Chessington World of Adventures,
Leatherhead Road, Chessington. KT9 2NE.
adventurers.services@chessington.co.uk.

My family and I are on our second year of Merlin passes. However, the queue situation on Saturday 30th October… Continue reading...