Thinking of registering for Nectar points? There is absolutely no excuse for companies to make an online experience so hard when trying to tempt you with a Loyalty card. Surely – Loyalty is something to be treasured… not tested online. Here is my laughable experience with Nectar this morning. Continue reading...

I thought I’d send my letter to customer services by way of my blog. I’d like to precede by saying that in the UK, consumer protection law trumps small print… So here’s my letter.

To: Adventurers’ Services, Chessington World of Adventures,
Leatherhead Road, Chessington. KT9 2NE.
adventurers.services@chessington.co.uk.

My family and I are on our second year of Merlin passes. However, the queue situation on Saturday 30th October… Continue reading...

One of my favourite charities is Oxfam. It’s only one that has managed to get a monthly payment out of me every month for the last decade. My father set up the first ever Oxfam shop in Hong Kong (Not the first shop… just the first in Hong Kong) and every month my payment is in his memory.

By contrast, I find myself heading to Pubcon next week in… Continue reading...

I just had a bizarre online experience. It’s 10:50 pm on a Friday night. I just heard @randfish (who was at my table at a social occassion wedding a few weeks back) is going to present to the UN Secretary on Sunday. I was told that by @ciaranj, just after he told me that my new favourite program; Flash Forward was on TV.

I think it is about time to consider… Continue reading...

OK – this isn’t SEO related, but it does show how many ways there are to make money online…

People can make money out of anything – Whether you are an MP or a designer it would seem… Continue reading...